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Training Calendar and Registration

For further questions, or if you would like to discuss on-site training options, please contact us today at APDtraining@protective.com.

F&I Sales Skills: The Art of Choosing

F&I Sales Skills is a 2 1/2-day course instructed by seasoned and experienced sales trainers who provide real-world knowledge and practical skill building. This hands-on learning focuses on applying what was learned and interacting with peers. Class participants will practice interview tactics and menu presentations using video role play exercises and real-world scenarios while learning from other F&I professionals from around the country. This course is designed for professionals new to the role and seasoned professionals in need of a refresher. A variety of topics are included in this class including but not limited to:

F&I System the ART of Choosing: Closing the Sale

F&I Sales System, Menu Selling and Objection Handling/Closing the Sale Today

Learning Styles to Foster Trust and Build Rapport with Customers

Extended Service Contracts

GAP Coverage

Personalized Coaching

Mastering F&I

Orlando, FL

September 10-12, 2024

Automotive

 

Hyatt Regency Orlando International Airport
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9300 Jeff Fuqua Blvd.
Orlando, FL 32827
407-825-1234

Mastering F&I

Newport Beach, CA

October 8-10, 2024

Automotive

 

Renaissance Newport Beach Hotel

4500 MacArthur Blvd.

Newport Beach, CA 92660

949-476-2001

Specialty F&I Sales Skills

Dallas, TX
October 15-17, 2024


Courtyard Dallas DFW Airport North Grapevine
2200 Bass Pro Court
Grapevine, TX 76051
817-251-9095

Protective Agent Certification (PAC)

How to Sell Protective is now 2 days. The class is focused specifically on product, key protective managers, and all our participation programs including the Protective Dealer Owned Warranty Company.

Protective Asset Protection delivers proven training programs designed to empower our agents to develop, retain and win new business. Our courses provide real-world tools, techniques, and tactics you need to excel. Our Protective Agent Certification (PAC) class provides a comprehensive, end-to end solution with all the knowledge and tools needed to successfully represent Protective in the marketplace. Taught by experienced Protective team members, this 2-day workshop will review all the Protective product offerings, technology options, program structures and business processes you will need to quickly build your book of Protective business.

St. Louis, MO

November 12-13, 2024

Protective

14755 N. Outer 40 Rd.

Chesterfield, MO 63017

Performance Webinar Series - Pathway to Success

The third Wednesday of every month, Protective will host a 30-minute session designed to introduce or reimagine ideas, processes, philosophies and psychologies that are currently being used by some of the most successful F&I managers in the country. Sessions will include 5-10 minutes for Q&A.

Protective F&I sales process overview

Webinar

 July 17, 2024

Breaking down the customer interview

Webinar

 August 21, 2024

Rapport, credibility and the paperwork

Webinar

 September 18, 2024

Factory warranty review process

Webinar

 October 16, 2024

Protective Playbook Menu Process

Webinar

 November 20, 2024

Moving your customer from "no" to "yes"

Webinar

 December 18, 2024

Online Training Solutions

Protective’s online training solutions provide product knowledge and professional skills necessary to be successful in today’s F&I industry. Each course is designed to maximize content retention with engaging videos, study guides and certifications.