F&I Sales Skills is a 2 1/2-day course instructed by seasoned and experienced sales trainers who provide real-world knowledge and practical skill building. This hands-on learning focuses on applying what was learned and interacting with peers. Class participants will practice interview tactics and menu presentations using video role play exercises and real-world scenarios while learning from other F&I professionals from around the country. This course is designed for professionals new to the role and seasoned professionals in need of a refresher. A variety of topics are included in this class including but not limited to:

F&I System the ART of Choosing: Closing the Sale

F&I Sales System, Menu Selling and Objection Handling/Closing the Sale Today

Learning Styles to Foster Trust and Build Rapport with Customers

Extended Service Contracts

GAP Coverage

Personalized Coaching

We’re excited to announce a new virtual training class designed specifically for F&I managers who are either new to the position or looking for a refresher. While this class is not a substitute for face-to-face training, it offers valuable insights and skills to enhance your performance. This is an interactive course, you'll have the opportunity to connect with fellow class members, share your experiences, and learn from each other. Join our National Sales Trainer, Derwin Williams, during the first week of each month. Don’t miss this opportunity to learn from an expert and elevate your career!

The last Wednesday of every month, Protective will host a 30-minute session designed to introduce or reimagine ideas, processes, philosophies and psychologies that are currently being used by some of the most successful F&I managers in the country. Sessions will include 5-10 minutes for Q&A.