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Agent Certification

Protective delivers proven training programs that F&I professionals can use to increase the bottom line. Our courses provide real-world tools, techniques and tactics you need to excel. Our Protective Agent Certification (PAC) class provides a comprehensive, end-to-end solution to become an F&I agent. Taught by seasoned and experienced Protective sales trainers, this day and a half workshop provides real-world knowledge and practical skill-building to quickly move you into a role as an independent agent selling Protective products and services.

This workshop is a blended learning approach which includes a 2.5 day workshop and on-line products and processes available 24/7.

Course Highlights

  • Product and procedural information on:
    • VSC programs for Automotive, RV, Powersports and Marine
    • Limited Warranty programs for Automotive, RV, Powersports and Marine
    • GAP
    • Ancillary programs
  • Operations insight
    • Customer Relations Department
    • Producer Services Department
    • Claims and Claims Payments
    • Product Administration
    • Producer Contracting
    • Processing and Billing Statements
  • Hands-on experience with dealer and agent portals
  • Dealer Participation Programs
  • Dealer Management / Field Training
  • F&I Training
  • State-specific based on attendees

Reasons To Attend

  • Gain a better understanding of Protective products and processes
  • Meet the people that support your success
  • Improve your selling odds to make more money!


Who Should Attend

This workshop is appropriate for agents, sub-agents, office managers, or anyone representing Protective products.

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