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Home | F&I Solutions | RV | Vehicle Service Contracts | XtraRide RV Protection Plan

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XtraRide® RV Service Contract Program

Protective’s XtraRide® service contract program provides your customer's the peace of mind of knowing they are protected against the cost of covered mechanical breakdowns and includes valuable additional benefits.

Travel Trailer

New & pre-owned towables

Platinum coverage

Exclusionary coverage for travel trailers, fifth wheels, slide-in campers, pop-ups, live-in horse trailers, park models and utility trailers.


XtraRide Platinum provides extensive coverage against the cost of breakdowns due to mechanical defects to all vehicle components unless specifically excluded.


Platinum coverage Includes all additional XtraRide customer benefits.

Gold Coverage

Named component coverage for travel trailers, fifth wheels and live-in horse trailers


XtraRide Gold protects against the cost of covered repairs due to mechanical defects to many parts in the following component groups:


Chassis frame, Suspension, Brake system, Seals & gaskets, Water heater, Waste system, Fresh water system, Range & oven, Air conditioning/ heat Pump/ventilation, L.P. gas system, Heating system, Refrigerator, Slide-out room(s) (motor assembly  excluding seals & gaskets)

Gold coverage does not include additional XtraRide customer benefits.

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New & pre-owned motor homes

Platinum coverage

Exclusionary coverage for class A, B, C and freightliners


XtraRide Platinum provides extensive coverage against the cost of breakdowns due to mechanical defects to all vehicle components unless specifically excluded. 


Platinum coverage includes all additional XtraRide customer benefits.

Gold Coverage

Named component coverage for class A, B, C and freightliners

XtraRide Gold protects against the cost of covered repairs due to mechanical defects to many parts in the following component groups:


Engine, Transmission/transfer case, Drive axle (front and rear), Seals & gaskets, Suspension, Steering, Dashboard air conditioning, Heating/cooling, Fuel delivery, Brake system, Electrical, Electronic high tech, Chassis frame, Water heater, Waste system, Fresh water system, Coach air conditioning/ heat pump/ventilation, Range & oven, L.P. gas system, Heating system, Refrigerator, Manual leveling, Slide-out room(s) (motor only)

Gold coverage does not include additional XtraRide customer benefits.

Coach Coverage

Named component coverage for class A, B, C and freightliners

XtraRide Coach protects against the cost of covered repairs due to mechanical defects to many parts in the following component groups:


Auxiliary power plant/ power step, Water heater, Waste system, Fresh water system, Coach air conditioning/ heat pump/ventilation, Range & oven, L.P. gas system, Heating system, Refrigerator, Manual leveling, Slide-out room(s)(motor only)

Coach coverage includes all additional XtraRide customer benefits.

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Additional XtraRide customer benefits

Services available for Coach and Platinum coverage only. Benefits not available for Gold coverage. Additional customer benefits are not subject to deductible and begin on the service contract purchase date. 

Sign & drive towing / road service

All benefits are extended to the tow vehicle. Up to $1,000 reimbursement per towing occurrence if vehicle is immobile. Up to $500 reimbursement for motor homes and $300 reimbursement for towables emergency roadside assistance benefits. 
Jump start, Fuel delivery, Spare replacement, Lock-out service

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24 x 7 Concierge service benefits

RV technical assistance

Repair facility locator service

Concierge services (examples of the benefits include turn-by-turn driving directions, reservations for car rentals, hotels and restaurants, etc.)

 

 

 

 

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Service call

Up to $100 reimbursement per occurrence for service call expenses incurred due to a covered repair if vehicle is immobile unless optional Enhanced Service Call Program is purchased. If more than 50 miles from nearest repair facility customer will be reimbursed up to $200 per occurrence. Please note that not all repair facilities perform service calls.

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Rental vehicle

Reimbursement for a rental vehicle up to $100 a day for up to 9 days while motor home is undergoing a covered repair.

(motor homes only)

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Travel expense

Up to $275 reimbursement per day for a maximum of five days for meals and lodging expenses incurred due to a covered repair when more than 50 miles from customer’s residence. 

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Pet benefit

Up to $300 reimbursement for pet removal, transporting, handling and boarding expenses (applies to domestic animals and horses).

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Food spoilage
Up to $125 reimbursement for the loss of food and beverage incurred due to a covered repair.
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Fuel / L.P. gas
 Up to $275 reimbursement to replace fuel lost due to a covered repair. 
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Emergency transportation
Airfare or rental vehicle reimbursement when a covered repair is delayed more than three days and more than 50 miles away from customer’s residence. Up to $275 reimbursement per person for a maximum of $825 per occurrence for airfare. Up to $325 reimbursement per occurrence for rental vehicle. 
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Repair services
Not only can repairs be performed at the selling dealer, but also at most authorized repair facilities in the United States and Canada.
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Transferable coverage
All the benefits and coverages of your service contract are fully transferable to a subsequent private owner (subject to qualification and transfer fees).
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Customer I.D. card
Customers will receive two wallet-size I.D. cards after the purchase of their service contract.
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Easy payment plans and claims assistance
Payment plan: Customers can finance their service agreement interest-free up to 30 months.

Deductible reduction: Deductible reduced $50 if recreation vehicle is returned to selling dealer for repairs. Once a part is repaired under the contract, no additional deductible will apply for future covered repairs to that part.

Claim Assistance: Customers will have access to a claims specialist to assist them should a covered mechanical breakdown occur. 
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Optional coverage

(For on-road vehicles only)

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Consequential failure coverage

Available for Platinum coverage only. Service not available for Coach or Gold coverage.

Protects against the cost for repair or replacement of certain additional parts that are damaged due to the mechanical breakdown of a covered part. Examples include the batteries, belts, brake pads, fuel cells and solar panels. Please see vehicle service contract for details.

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Enhanced service call coverage

Available for Platinum and Coach coverage. Service not available for Gold coverage.

In the event of a covered repair, regardless of whether the vehicle is mobile or immobile, we will reimburse for expenses incurred for a service call not to exceed $150 per occurrence ($250 per occurrence if your vehicle breaks down more than 50 miles from the nearest repair facility) in addition to normal parts and labor charges. Please note that not all repair facilities perform service calls.

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Portable generator coverage

Available for Platinum, Gold and Coach coverage.

We will reimburse you for the pre-authorized cost to repair or replace a portable generator.

Only portable generators purchased new from the selling dealer are covered.

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Portable refrigerator coverage

Available for Platinum, Gold and Coach coverage.

We will reimburse you for the pre-authorized cost to repair or replace a portable refrigerator, freezer and/or ice maker.

Only portable refrigerators, freezers and ice makers purchased new from the selling dealer are covered.

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Tire & wheel coverage*

Available for Platinum, Gold and Coach coverage.

Coverage is extended to the towing and the towed vehicle. The following items are covered if caused by a road hazard:

Flat tire repair

Tire replacement

Wheels (rims) repair & replacement

Mounting & balancing

Valve stems

Taxes**

*This program may not be available in some states due to state law restrictions. See coverage booklet for exact terms, coverage and exclusions.

**We will pay on your behalf or reimburse you for the cost of local and state taxes, as directed by state agencies.

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