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Home | F & I Solutions | Automotive | Vehicle Service Contracts | Pre-Owned Vehicle Protection Plan (AUL SNL)

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Pre-Owned Vehicle Protection Plan (AUL SNL)

Our Pre-Owned Vehicle Protection Plan (AUL SNL) provides your customers peace of mind knowing they are protected against certain costly repairs and includes additional valuable benefits such as roadside assistance, rental car and trip interruption reimbursement.

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Reserve coverage level

Includes Estate, Sterling & Powertrain coverages, plus

The Reserve plan provides our most extensive vehicle coverage.  Coverage extends to any part experiencing a mechanical breakdown except for those parts listed as excluded under the service contract.*

Estate coverage level

Includes Sterling & Powertrain coverages, plus
Suspension Component Icon
Front/rear suspension group
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Enhanced electrical group
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Hybrid/electric vehicle battery

Sterling coverage level

Includes Powertrain coverage, plus
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Brake group
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Power steering group
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Air conditioning group
Lightning Bolt
Electrical group
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Cooling group

Powertrain coverage level

Our basic coverage
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Engine Group
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Transmission, Transaxle & Transfer Case (4x4/AWD)
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Drive Axle Group (Front or Rear)
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Hybrid/Electric Vehicle Group
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Seals & Gaskets

Included in your customer's coverage:


If the covered vehicle becomes disabled, we’ll arrange to have the vehicle towed to the nearest qualified repair facility within a 150-mile radius. This service is available 24/7.

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Flat tire change

We’ll send a service provider to install your customer's spare tire on the covered vehicle. If the spare tire isn’t functional, we’ll provide transportation to the nearest tire store for repairs.

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Emergency fuel delivery service

We’ll arrange for a service provider to deliver two gallons of fuel to the covered vehicle. Your customer is responsible for the cost of the fuel at the time of delivery.

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Battery jump service

If the covered vehicle won’t start, we’ll arrange for a service provider to assist with a boost or battery jump. 

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Key lockout service

If your customer's keys are lost, broken, or locked inside the covered vehicle, we’ll send a service provider and pay up to $100 per occurrence to cover the cost of the locksmith service, excluding the cost of replacement keys. Your customer is responsible for replacement keys.

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Rental car

We will reimburse your customer for a rental car up to $30 per 24-hour period, with a $150 max per claim. In order to qualify the vehicle must: 1) be retained by the repair facility overnight, and 2) have a failure to a covered component based on the coverage plan selected, that if driven, would result in further damage to the vehicle. 

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Trip interruption
In the event the vehicle is not driveable, we will reimburse your customer up to $100 per day for up to 3 days for meals and lodging. In order to qualify for reimbursement, the covered vehicle failure must occur more than 150 miles from your customer's residence.

Surcharge coverage

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Business Use

Limited to cars, light-duty trucks, and vans that are not part of a pool or fleet, as used by the owner for: route work, service or repair work, delivery or hauling, agricultural purposes, job site activities, or construction trades; and eligible vehicles owned by religious/charitable organizations.

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Lift kit/tire/wheel modifications

Mid-size SUVs and trucks are allowed a 4-inch lift and a tire modification up to 35 inches. Full-size trucks and SUVs are allowed a 6-inch lift and up to a 35-inch tire modification. For vehicles with tire modifications including oversized rims, this surcharge allows for a 3-inch increase in rim diameter.

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Warranty remaining option  

Coverage begins at the contract purchase date and expires by time or mileage measured from the original full manufacturer’s warranty expiration date or mileage, whichever occurs first.  

*Coverage based on Reserve plan level selection. See service contract for specific exclusions.
Limits and exclusions:
Coverage is subject to deductibles, limits and exclusions. The contract covers repairs only of covered parts and only when they suffer a breakdown as defined in the contract. Under some circumstances, a breakdown of a covered part may not be covered (for example, failure due to misuse or lack of proper maintenance or when a non-covered part is what caused the covered part to fail). Also, the exclusions contain a list of parts not covered, some of which may be associated with a covered part (for example, brake drums, pads and rotors; exhaust pipes, mufflers and catalytic converters; and body and trim items).  Please see the service contract for coverage details, maintenance requirements, limits of liability and waiting periods, if applicable.

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