Karla Kramer – Sales Training Director
Karla is a leader with developing and facilitating workshops and on-line learning for Corporations and Universities. She has been in the business since 1982.
Auto Trainers
Dave Cottis – Regional Manager
Dave Cottis has 20 years of experience in the Automotive industry. He has 10+ years of retail experience holding positions from Sales Associate up to Sales Manager and is an expert in the sales and management process of Dealer operations. Dave has spent the last 10 years in the Insurance and training side of the business and has trained finance managers all the way up to general managers on process and operations. He is our Protective regional sales manager covering the entire southeast of the United States up to the Washington DC market.
Kahli Faivre – Regional Manager
Kahli has been in the automotive retail business for over 40 years. She started with USWC in 2002 as a territory manager and national trainer.
Matthew Lopez – Regional Manager
Matthew joined Protective in 2013 as Regional Manager and supports the marketplace in California, Arizona, and Hawaii.
Morgan West – Regional Manager
Morgan has 16 years of experience in the automotive industry. He joined Protective in 2018
Chris Norman – District Sales Manager
Chris got into the retail auto industry immediately after graduating college; he spent the next 10 years in dealership finance departments. He joined Protective in 2016 and currently supports the Chicago region.
Specialty Trainer
Paul Sheldon – Regional Vice President
Paul joined Protective in 2013 and serves as the Western Regional Manager for Specialty Products (RV, Marine, and Powersports). He has been training dealership personnel in F&I, Sales and Customer Service since 1992.