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 Updating an Existing Contract
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UPDATING IMPORTANT INFORMATION ON YOUR EXISTING CONTRACT

If you have an active automotive or RV service contract, you can update the following information.

Adding a second person to an automotive or RV service contract:

  • Written and signed request must come from primary contract holder listed on the contract
  • Documents which can be sent in as proof of ownership by a second contract holder include copies of:
    • Finance contract
    • Title or registration for the covered vehicle
    • Insurance card
  • If none of the above documents are available, the primary contract holder can send in a written request that includes:
    • Complete contract number
    • Complete legal name of person being added
    • Primary contract holder’s signature
    • Date signed

Changing the surname on automotive or RV service contract due to marriage, divorce or legal name change:

  • Written and signed request must come from primary contract holder listed on the contract
  • Documents which can be sent in as proof of name change:
    • Marriage license
    • Divorce decree
    • Legal name change paperwork
    • Legible copy of driver’s license or state issued identification card

Changing an address on a vehicle service or RV contract:

  • Written and signed request must come from primary contract holder listed on the contract

Submit all necessary documents by EMAIL or fax: 866-638-8722 or you can mail to Protective, ATTN: Contract Processing P. O. Box 770 Deerfield, IL 60015-0770.